Two years in a row! We couldn’t be more excited to announce that TheBestIRS has once again won Inavero’s 2014 Best of Staffing® Client Award (presented by CareerBuilder. This award not only highlights how our continuous improvements have made a difference for our clients but it also solidifies us as a staffing industry leader atop our competitors. Here’s what YOU should know with regards to the staffing industry’s most prestigious award.
What is Inavero’s Best of Staffing® Award?
This award provides the only statistically valid and objective service quality benchmark in the industry. It reveals which staffing agencies are delivering the highest satisfaction levels to clients and to the permanent and temporary employees for whom they find jobs. The award outcome naturally highlights a growing divide between the industry’s leaders and laggards, and identifies TheBestIRS as one of the best staffing agencies for companies and job candidates alike.
How does a staffing company win the Best of Staffing® Client Award?
In order to achieve this high honor, TheBestIRS received satisfaction ratings of 9 or 10 out of 10 from 66.7 percent of clients, compared to just 35 percent for the average staffing agency. TheBestIRS score almost doubled that of the industry average!
Why does the Best of Staffing® Award matter for our clients?
Less than two percent of all staffing agencies in North America receive the Best of Staffing® Award for service excellence. Clients in the market of sourcing and securing a reputable staffing company to assist them with their hiring needs can rest assured they’ve made the right choice when they select a Best of Staffing® winner.
What does The Best of Staffing® Award mean to TheBestIRS?
Our first win was an exceptional and remarkable accomplishment. Being the ONLY insurance staffing company to win this award two years in a row is an even bigger achievement. Saying we’re pleased is an understatement, but we’ve spent the past two years dedicating our efforts to continuously improving for our clients. So, this award not only benefits TheBestIRS, but also our clients. When they’re in need of a staffing solution, they know exactly who they can count on.
Inavero uses a Net Promoter Score, designed by Bain & Company and author Frederick Reicheld. It is based on a single 11-point scale survey question. Responders are broken into three categories from their score:
Promoters – respondents who answer with a 9 or 10 are most likely to promote your staffing services to others.
Passives – respondents who answer a 7 or 8 are indifferent to your staffing company.
Detractors – respondents who answer with a 6 or lower are unlikely to continue working with your staffing company.
Inavero calculates the Net Promoter Score by taking the percentage of promoters minus the percentage of detractors. Winning The Best of Staffing® Award accelerates our milestones for 2014 and we’re excited for our clients to see where TheBestIRS is headed!